Legal

Privacy policy.

How CIG collects, uses and protects your information.

Reviewed by counsel. This policy, including the lawful bases below, was reviewed by legal counsel on 4 July 2026.

Last updated: 4 July 2026

Who we are

Cosmetic Intelligence Group LLC, 1111 Kane Concourse, Ste 209, Bay Harbor Islands, FL 33154, United States, is responsible for the personal data described in this policy. For any privacy question, contact us at hello@cosmeticintelligencegroup.com.

What we collect

When you request a quote or contact us, we collect the details you provide: your name, email address, company name, website, the markets you are entering, the number and types of products, and any message you send. When you use our website we may also collect standard technical information such as your device and browser type and basic usage data.

How we use it

We use your information to prepare and send your quote, to respond to your enquiries, to deliver our services if you become a client, and to maintain the records our regulatory work requires. We treat the product and formula details you share with us as confidential.

Lawful basis

We process your data to take steps at your request before entering a contract, to perform a contract with you, to comply with our legal obligations, and for our legitimate interest in running and improving our service.

Sharing

We do not sell your data. We share it only with the authorities and portals required to deliver your compliance, and with the service providers who help us operate (currently US-based providers including Google Workspace, protected by two-factor authentication) under appropriate confidentiality terms.

Retention

We keep your personal data for as long as needed to provide our services and to meet our legal and regulatory record-keeping obligations. As a general rule, we delete contact and enquiry data 3 years after our last interaction with you, unless we are required to keep it longer: for example, cosmetic documentation such as the Product Information File, which EU rules require us to retain for 10 years after a product’s last batch is placed on the market.

Your rights

Depending on where you are, you may have rights to access, correct, delete or restrict the use of your data, and to object to certain processing. To exercise any of these, contact hello@cosmeticintelligencegroup.com.

International transfers

As an international business serving the EU, UK and US, we may transfer data across borders: for example, storing it with our US-based service providers. Where we transfer personal data out of the EU, UK or Switzerland, we rely on Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism recognised under GDPR and the UK GDPR.

Changes

We may update this policy and will post the new version here with a revised date.

Company
Cosmetic Intelligence Group LLC
Registered address
1111 Kane Concourse, Ste 209, Bay Harbor Islands, FL 33154
Country
United States (State of Florida)
Commercial register
Florida Division of Corporations, Document No. L26000348642 (Sunbiz record)
Represented by
Shervin Yavari, Founder
Contact
hello@cosmeticintelligencegroup.com
Responsible for content
Shervin Yavari

Terms and Conditions

Last updated on July 4, 2026.

We're Cosmetic Intelligence Group LLC ("we", "us", or "our"), trading as Cosmetic Intelligence Group LLC, a company registered in Florida, under company registration number SBR Group Sarl, and these Terms and Conditions (our "Terms") form a legally binding agreement between you and us.

Key Definitions

"Services" means all services provided by us that link to these Terms, including our website; and the content provided, generated, or made available for or in relation to our Services (our "Materials").

"You" ("your", the "customer", or the "user") means any individual using our Services, including any employees, agents, contractors, or other persons accessing our Services with your authorization.

"Using our Services" means interacting with our Services in any way, including: accessing, browsing, providing or transmitting any other information, content, materials, or instructions through our Services, integrating with our Services, or doing so directly or through automated tools, scripts, software, or third-party applications.

Agreement to These Terms

By using our Services, you agree to be bound by these Terms, and any other policies referenced within, which are expressly incorporated into these Terms. If you do not agree, you may not use our Services.

Our Services are intended for users aged 18 or older, or above the age of majority in their jurisdiction, whichever is higher. Persons below this age may not use our Services. If we become aware that a user is below the required age, we may suspend or terminate their access to our Services immediately and without liability.

By using our Services, you acknowledge and agree that:

  • you are at least 18 years old (or the age of majority in your location, whichever is higher);
  • you have the legal capacity to enter into these Terms, and if you are representing an organization or other legal entity, you have the authority to bind that entity;
  • the information you provide to us is, and will remain, accurate, complete, and current;
  • and you are not located in, ordinarily resident in, or organized under the laws of any jurisdiction subject to comprehensive sanctions or embargoes, and you are not a blocked, denied, or otherwise restricted party under applicable sanctions or export control lists.

If you do not meet these requirements, you must not use our Services.

Changes to Our Terms

We reserve the right to amend, remove, or vary these Terms at any time. Non-material changes may be effective immediately. For material changes, we may require you to re-accept the Terms to continue using our Services. We will provide you with reasonable notice as legally required, by any reasonable means, and such changes will become effective after the notice period. Changes required by applicable law or emergency may take effect immediately regardless of materiality.

Your continued access to or use of our Services after the effective date of any modifications constitutes your acknowledgment of and agreement to be bound by the revised Terms.

Your Statutory Rights

Every clause in these Terms applies in full, except where a mandatory provision of applicable law requires otherwise. Nothing in these Terms limits, excludes, or modifies any mandatory rights, protections, or remedies you may have under the laws that apply to you.

Service Updates and Changes

We may update, modify, or improve our Services from time to time. These updates may include technical adjustments, security enhancements, performance improvements, changes to features, or adaptations required to comply with legal or regulatory requirements. We reserve the right to implement updates at any time and for any reason, whether temporarily or permanently, with or without notice, and without liability to you or any third party, to the maximum extent permitted by applicable law.

You acknowledge that our Services may contain errors, bugs, or interruptions. We have no obligation to provide notice of, or correct, update, modify, maintain, or repair any aspect of our Services, except as required by applicable law.

Discontinuation

We reserve the right to suspend or discontinue all or part of the Services where reasonably necessary for legal, security, operational, or business reasons. Where practicable, we will provide reasonable notice before discontinuing a Service.

Temporary Interruptions

We aim to keep the Services available and reliable. However, the Services may occasionally be unavailable due to scheduled maintenance, updates, technical issues, or circumstances beyond our reasonable control. We are not liable for any loss or damage arising from temporary interruptions to the Services, to the maximum extent permitted by applicable law.

User-Generated Content

"User-Generated Content" refers to any content, materials, information, feedback, ideas, suggestions, feature requests, reviews, or communications that you submit, post, upload, share, or otherwise provide to us or through our Services, whether publicly or privately.

By submitting User-Generated Content to us or through our Services, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy. This includes, without limitation, the right to use feedback, ideas, suggestions, and feature requests to develop, improve, and promote our Services without any obligation or compensation to you.

You retain your intellectual property ownership rights over your User-Generated Content. By submitting User-Generated Content, you represent and warrant that you own or have the necessary rights, licenses, and permissions to grant the license above, and that your content does not infringe, misappropriate, or violate the rights of any third party.

We reserve the right to review, edit, refuse, or remove any User-Generated Content at our sole discretion and without notice.

Accuracy of Materials

We aim to ensure that all information found on our Services is accurate and up to date. However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors and update information at any time. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Service Descriptions

The descriptions of our Services published on our website are intended to accurately represent what is offered. However, the nature and scope of our Services may vary depending on your requirements, and minor differences between published descriptions and the Services as delivered do not constitute a breach of these Terms.

Artificial Intelligence (AI) Policy

From time to time, our team may use Artificial Intelligence ("AI") to support the provision, improvement, or operation of our Services. Where we do so, we process data and deploy such systems in accordance with applicable laws and regulatory requirements.

We use AI for:

  • Customer support.
  • Content generation.
  • Transcribing and summarizing meeting notes.
  • Data entry and administrative tasks.

By using our Services, you acknowledge and agree to our use of AI.

Our Commitment to the Responsible Use of AI

When AI is involved, we put humans in charge of the important decisions. We protect the information that flows through our systems and regularly check our tools for errors, bias, or unintended side effects.

We do not, and will not, use AI technologies for:

  • any purpose that violates applicable laws or regulations;
  • any use that poses an unacceptable or disproportionate risk to the rights or safety of any natural person;
  • social scoring or influencing behavior in harmful or exploitative ways;
  • real-time biometric identification in publicly accessible spaces for surveillance, except where expressly permitted by applicable law for legitimate public safety purposes;
  • emotion recognition or biometric categorization in employment, education, or any other context where such use could result in discrimination or unfair treatment, unless expressly permitted by applicable law;
  • systems intended to deceive or manipulate individuals through subconscious techniques or by exploiting age, disability, or other vulnerabilities;
  • or any application that infringes upon your fundamental human rights, dignity, or freedoms as recognized by international standards;

Links

We may provide links to third-party websites, applications, or resources ("Linked Sites") for your convenience. However, we don't control, review, monitor, or endorse these Linked Sites or their content, and we can't make any promises about their availability, accuracy, reliability, or suitability. When you access and use Linked Sites, you're doing so at your own risk, and we won't be responsible for any damages or losses that arise from your use of or reliance on any Linked Site.

We reserve the right to remove or disable links to any Linked Site at any time without notice or liability. When you access any Linked Site, you acknowledge that you're leaving our platform and that different terms of use and Privacy Policies may apply to your use of those Linked Sites.

Events Outside Our Control (Force Majeure)

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by circumstances outside our reasonable control ("Force Majeure Events"). Force Majeure Events include, but are not limited to, acts of God, natural disasters, internet outages, cyberattacks, strikes, and failures of third-party services.

Upon the occurrence of a Force Majeure Event, we will use commercially reasonable efforts to promptly notify you through any reasonable means about the nature of the event and its expected impact on our Services, to the extent practicable under the circumstances. Any delay or failure to provide such notification due to the Force Majeure Event itself shall not constitute a breach of this agreement or result in any additional liability to us. The affected obligations will be suspended for the duration of the Force Majeure Event, and any performance deadlines will be automatically extended by a period equal to the duration of the delay plus a reasonable period for resuming activities.

Miscellaneous

Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed removed to the extent necessary, and the remaining provisions shall remain in full force and effect.

If the removal of a provision materially affects the balance of rights and obligations under these Terms, we may amend the affected provision to the extent necessary to make it lawful, while preserving its original purpose as closely as possible.

Waiver

No waiver of any breach, default, or right under these Terms shall be effective unless expressly made in writing and signed by an authorized representative of the waiving party. Our failure or delay in exercising any right or remedy under these Terms shall not operate as a waiver, impair future rights to strict performance, or affect any other available rights or remedies.

Entire Agreement

These Terms, together with our Privacy Policy and any mandatory pre-contractual information, form the agreement between you and us regarding our Services. They replace any prior discussions or communications relating to the same subject matter.

Nothing in these Terms limits or excludes any rights you have under applicable consumer protection, unfair commercial practices, or data protection laws. If any information we provide to you before entering into the contract is required by law to form part of the contract, it will remain binding.

We may update these Terms in accordance with the "Changes to Our Terms" section. We are not bound by any other term or condition you propose in any correspondence, purchase order, or document, regardless of whether we expressly object to it. Any other changes must be agreed in writing.

Notices

You may contact us at any time using the contact details at the base of these Terms. Where these Terms require notice in writing, email is sufficient unless mandatory law requires another method. A notice is considered received when it is sent, provided there is no indication that delivery has failed.

Assignment

You may not transfer your rights or obligations under these Terms to another person without our prior written consent, unless such transfer is permitted by applicable law.

We may transfer our rights and obligations under these Terms to another company, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. If we do so, we will ensure that your rights under these Terms are not reduced as a result of the transfer. Where required by law, we will inform you of such transfer.

Interpretation

In these Terms, "including" means "including but not limited to."

The authoritative version of these Terms is the original English (US) version, which shall prevail over any translation in the event of a conflict. Any translations are provided purely for convenience, and we are not responsible for errors or inconsistencies in them.

Headings in these Terms are for convenience only and do not affect the interpretation of any provision.

Survival

Any provision of these Terms that by its nature or express terms should survive the expiration or termination of these Terms will survive, including any accrued rights and obligations.

Contact Information

Please direct all communications regarding these Terms to: Shervin Yavari
hello@cosmeticintelligencegroup.com

Cookie Policy

Effective Date: July 4, 2026

We use cookies to help improve your experience of our website at cosmeticintelligencegroup.com and its subdomains. This cookie policy is part of our privacy policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from cosmeticintelligencegroup.com. In such a case, we may be unable to provide you with some of your desired content and services.

What is a Cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.

How Can You Control Our Website's Use of Cookies?

You have the right to decide whether to accept or reject cookies on our Website. You can manage your cookie preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.

You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.

How Often Will We Update This Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.

Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.

Where Can You Obtain Further Information?

For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:

Shervin Yavari
hello@cosmeticintelligencegroup.com

Regulatory dossiers on a desk, records workspace

Ready to sell in more markets?

Tell us your products and the markets you are entering. You will receive a fixed quote and a clear path to compliance.

In practice

Compliance, in the real world.

A data-protection and records workspaceTerms and privacy documents being reviewed
Regulatory dossiers and reference law on a desk